General Manager

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

Position Overview

Are you someone with automotive industry or management experience that would like to grow your career? Gerber is looking for the next General Manager to lead one of our collision repair centers. This is a great opportunity for candidates with a few years of automotive industry, retail, leadership or management experience who can help us WOW our customers and motivate our team members to provide safe, high quality repairs. 

Job Responsibilities 

• Lead team to WOW all external and internal customers through consistent execution of proprietary WOW (Wow Operating Way) Operating Way process

• Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc

• Coach, manage and develop on-site team members 

• Foster relationships with insurance partners and preferred vendors 

• Manage and maintain the operating budget for designated collision center

• Forecast, target and track monthly sales, profit and expense objectives

• Maintain a clean and organized facility

• Monitor shop facilities, equipment and resources 

• Direct daily production meetings/walks to confirm through-put and delivery dates

• Facilitate monthly Health & Safety and staff meetings

• Participate in monthly leadership and manager meetings.

• Attend ongoing training, information sessions and workshops 

• Ensure all Team Members participate and keep current on all trainings including I-CAR, KPA Safety training, etc

Qualifications

• 2+ years of experience in a similar management/leadership role; automotive industry experience a plus

• Exceptional problem-solving and communication skills

• Proficiency with estimating systems and insurance direct repair guidelines

• Ability to lead and motivate staff to reach common goals

• Experience managing a budget or monthly sales a plus

• I-CAR or ASE Certifications are a bonus

Keywords  

Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, customer, manager, leader, management, career, potential, manager, trainer

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