Collision Shop General Manager

Company: Gerber Collision & Glass

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:


Position Overview

Are you someone with automotive industry or management experience that would like to grow your career? Gerber is looking for the next General Manager to lead one of our collision repair centers. This is a great opportunity for candidates with a few years of automotive industry, retail, leadership or management experience who can help us WOW our customers and motivate our team members to provide safe, high quality repairs. 

Job Responsibilities 

  • Lead team to WOW all external and internal customers through consistent execution of proprietary WOW (Wow Operating Way) Operating Way process

  • Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc

  • Coach, manage and develop on-site team members 

  • Foster relationships with insurance partners and preferred vendors 

  • Manage and maintain the operating budget for designated collision center

  • Forecast, target and track monthly sales, profit and expense objectives

  • Maintain a clean and organized facility

  • Monitor shop facilities, equipment and resources 

  • Direct daily production meetings/walks to confirm through-put and delivery dates

  • Facilitate monthly Health & Safety and staff meetings

  • Participate in monthly leadership and manager meetings.

  • Attend ongoing training, information sessions and workshops 

  • Ensure all Team Members participate and keep current on all trainings including I-CAR, KPA Safety training, etc


  • 2+ years of experience in a similar management/leadership role; automotive industry experience a plus

  • Exceptional problem-solving and communication skills

  • Proficiency with estimating systems and insurance direct repair guidelines

  • Ability to lead and motivate staff to reach common goals

  • Experience managing a budget or monthly sales a plus

  • I-CAR or ASE Certifications are a bonus



Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, customer, manager, leader, management, career, potential, manager, trainer


Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.