Parts Coordinator

Company: Glass America

Elmhurst, Illinois

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

Gerber Glass

Parts Coordinator

Elmhurst, IL

  • Above average pay

  • Eligible for Benefits on DAY ONE!

  • Paid time off and paid holidays

  • Company paid short term disability and life insurance.

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order.  The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

  • Communicate all customer requests and needs to appropriate team members.

  • Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.

  • Ensure timely parts distribution to the shop technicians in accordance with the production schedule.

  • Enter all parts invoices into Omega (ops system).

  • Ensure invoices and credit memos are posted and filed/scanned in a timely manner.

  • Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

  • High School Diploma or equivalent

  • 1-3+ years of experience working with automotive parts (auto glass parts is a bonus)

  • Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations

Required Skills/Abilities ​

  • Communicate effectively, both verbally and in writing

  • Strong attention to detail and a high degree of accuracy. 

  • Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure

  • Working knowledge of vehicle repairs practices

  • Solid problem-solving abilities

  • Above average computer proficiency

  • Above average organizational skills

  • Ability to work well with others and achieve common goals

  • Other duties as assigned

Other Requirements

  • Frequently required to bend, crouch, reach, handle tools

  • Lift in excess of 50 lbs. of materials