Production Assistant

Company: Gerber Collision & Glass

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

The Production Assistant supports the GM by ensuring materials necessary to perform a repair are available to technicians, including parts, participating in final repair plan meetings and morning and afternoon huddles to note any issues. Ensures parts are on track and dashboards are current.

Previous Autobody experience required

Key Job Responsibilities

  • Ensures consistent execution of WOW (Wow Operating Way) plan.

  • Oversees major disassembly for repair planning – movement of damaged vehicles to the disassembly area, schedule use of measuring equipment as necessary, communicate availability to damage writer, and supervise removal of vehicle to production staging area.

  • Parts oversight - Proactively assures that once the original parts order is placed via EPO or other means and that when received parts are properly received, verified, stored, and dispatched to the appropriate technician completely and accurately exactly when it is needed. Perform the same for all supplemental parts. Assure that all unused parts are returned for credit and that the estimator and or CSR are informed.

  • Proactive communication - Keeps both the tech and the GM constantly in the loop with regard to any changes or variances from the expected repair plans and completions.

  • Resource utilization - Facilitates the optimum use of the collision center and equipment through preventative maintenance, prompt movement of vehicles in and out of the collision center and ensure equipment is operating properly and maintained. Assure that all equipment is ready for use and that all stalls and floor space is available for vehicles currently active in production.

  • Vehicle movement - Proactively moves vehicles into production when dispatched, from department to department when each step is completed, and out of production when complete or whenever there is a halt to production on that vehicle for more than 2 hours. 

  • Coordination of sublet functions - Schedules and facilitates the performance of sublet functions including communication with the techs and front office regarding scheduling, the movement of the vehicle to the appropriate space of sublet work to be performed, and the return of the vehicle to production.

  • Metal department / paint department communication - Facilitates communication between the metal department with regard to the scheduled movement of vehicles to the paint department for prep work and vehicles coming back to the metal department for additional assembly or trim out.

  • Preventative equipment maintenance - Ensures that a preventative maintenance schedule is followed for all equipment and collision center owned tools to eliminate downtime and to assure that all portable tools and equipment are stored in the designated space. Equipment to be maintained will include paint booth and filters, air drying system, air compressor, frame and measuring systems, welders, lifts and floor jacks, battery charges, etc.

  • Maintenance of housekeeping - Assures that all stalls are routinely cleared of damaged parts and rubbish.

  • Direction of porters and detailers - Routinely directs porters and detail personnel to perform vehicle movement and timely detailing for completed vehicles.

Education and/or Experience Required

  • High School Diploma or equivalent

  • Proven experience in a collision repair environment or similar role

  • Up to 2 years Experience

Required Skills/Abilities

  • Basic knowledge of the repair process

  • “Service” orientation

  • Good interpersonal skills

  • Must be able to handle multiple priorities

Other Requirements

  • Valid Driver’s License

  • Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.


Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.