Production Manager

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with  all team members in achieving the repair facilities KPIs.

Key Job Responsibilities 

  • Ensure consistent execution of WOW (Wow Operating Way) plan

  • Plan daily production schedule to maximize efficiency and maintain cycle time goals

  • Run production meeting to communicate priorities to staff

  • Perform in-process quality control checks to ensure company standards are met

  • Immediately identify and address any quality issues or production delays

  • Perform final quality inspection prior to delivery of the vehicle to customer

  • Other duties may be assigned

  • The Production Manager ensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs. 

Education and/or Experience Required

  • High School Diploma or equivalent

  • Proven experience in a collision repair environment or similar role

  • 3 years experience

Required Skills/Abilities

  • Self Motivated and decision making skills

  • Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

  • Time Management Skills - Must be able to meet deadlines

  • Give Direction in a team environment

  • Ability to interpret work scope from vehicle estimates or work orders

  • Customer Service Oriented and strong organizational skills

  • Comprehensive knowledge of vehicle repair practices

  • Communicate effectively, both verbally and in writing

  • Strong attention to detail and a high degree of accuracy

  • The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times. 

Other Requirements ​

  • Valid Driver’s License

  • Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials

  • I-Car Registered (working towards Gold Class certification)

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

#INDMID

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.