AR Collections Clerk

Company: Glass America

Murfreesboro, Tennessee

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

Glass America

A/R Collections Clerk

Murfreesboro, TN

Glass America is seeking an experienced Accounts Receivable Collections Clerk. The AR Clerk will provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Accountable for reducing delinquency for assigned accounts.

Why us?

  • Full-time position

  • Eligible for Benefits on DAY ONE!

  • Company paid short term disability and life insurance

  • Paid time off and holiday pay


  • Collection calls and/or correspondence in goal oriented collections department.

  • Enlist the efforts of sales and management when necessary to accelerate the collection process.

  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due.

  • Communicate and follow up with Sales Dept regarding customer accounts.

  • Process credit memos.

  • Researches and solves payment discrepancies.

  • Processes credit card payments and credits.

  • Makes adjustments to accounts as needed.

  • Participate in team planning meetings


  • Must have strong work ethic.

  • Be well organized and a self-starter.

  • Excellent data entry, Microsoft Excel and keyboarding skills.

  • Possess strong organizational and time management skills.

  • Demonstrate the ability to communicate and interact with employees and vendors in a professional demeanor both verbally and in writing.

  • Ability to work independently and with a team, with emphasis on accuracy and timeliness.

Education and Experience

  • 2+ years A/R or Collections experience highly preferred

  • High school diploma