Entry Level Inside Sales (Elmhurst)

Elmhurst, Illinois
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.

Job Description:

Glass America

Entry Level Call Center Sales
Elmhurst, IL

$18.00 per hour plus monthly commission (when eligible)

$1,200 Sign On Bonus
  • Paid after 90 days

Eligible for health benefits on your first day of work!

Glass America is currently seeking a full-time Customer Service Representative (CSR) at our office in Elmhurst, IL!
  • Great Hourly Pay + Monthly Commission!
  • Full Time (4 days during the week and Saturday)
  • 11am to 8pm weekday shift, 7:30am to 3:30pm weekend shift
  • Eligible for Benefits on DAY ONE!


The Inside Sales Representative (ISR) will provide effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs. Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to provide accurate information about our professional service and our competitive pricing.
  • Handle customer inquiries via phone and email.
  • Provide customers with estimates, book the appointment and process the order.
  • Document all calls and sales information.
  • Make follow-up communication on all estimates that have been written but not sold.


  • Call center, care center, customer service and/or sales experience is preferred but not required.
  • Experience using a PC with various software packages.
  • Good data entry and typing skills.
  • Problem solving (i.e. customer complaints, competitive issues).
  • Ability to sit for long periods of time.
  • Bilingual speaking skills a plus!