Learning and Development Coordinator

AA Elmhurst Collision Head Office, Gerber Collision & Glass

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

The Learning and Development Coordinator is primarily responsible for the administration of our learning management system, but will also assist with the execution of The Boyd Group's Learning and Development strategy, including the design, development, and delivery of learning solutions.This position will also help implement and evaluate initiatives designed to drive organizational and individual success.


• Act as administrator of the company's learning management system.

• Support the company's learning and development strategy.

• Assist with the implementation of learning programs; develop curriculum and evaluate program effectiveness.

• Recommend and/or develop quality learning content in a variety of modalities to support roles across the organization.

• Adapt style and tone of content development to fit a variety of roles across enterprise (Hourly, Salaried, Management, etc.).

• Ensure overall learning integrity through monitoring, feedback, testing, evaluation and ongoing analysis of key metrics; leverage KPIs, organizational data, and stakeholder feedback to establish and/or improve programs in ways that drive results and efficiency.

• Facilitate learning offerings.

• Collaborate with managers to obtain feedback on the effectiveness of learning efforts, adjusting solutions to best align with the needs of local teams. • Measure and report on the effectiveness of learning and development programs.

• Assist with strategy execution for L&D programs including: role-specific onboarding, skill training for role excellence, cross-functional learning, and processes that drive efficiency.

• Understand the Company's long-term objectives and suggest ideas to achieve them through learning and other development.

• Help collate a centralized repository of tools and training easily accessible to remote teams.

• Support enterprise-wide projects (ex. engagement survey); often in collaboration with other HR functions

• Lead and/or assist with development of learning materials and aids to support and reinforce learning objectives.

• Support change management initiatives and craft engaging communications about new program/system offerings.


• Bachelor's degree in Business, Instructional Design, Human Resources, Education, Communication, Organizational Psychology, Organizational Development, or related field.

• 3-5 years of experience in learning and development, including content development and delivery.

• Knowledge of adult learning concepts, training and development theories and techniques, and organizational development.

• Experience executing solutions for a multi-site workforce preferred.

• Strong communication, facilitation, interpersonal, and problem-solving skills.

• Self-starter, ability to quickly organize materials, prioritize and coordinate tasks.

• Effective verbal and written communications skills with an ability to express complex concepts in business terms.

• Must have excellent organization and time management skills; must be detail-oriented to ensure accuracy and quality of deliverables. • Solid business acumen, including the ability to analyze data and provide financially-backed recommendations.

• Demonstrated project management capabilities, problem-solving skills, ability to manage multiple projects, and flexibility to change with the needs of the business. • Ability to engage with team members at all levels of an organization, from shop personnel to senior executives.

• Sound judgment, strong principles, and the ability to exercise tact, discretion, and diplomacy.

• Position requires up to 25% travel when the travel ban is lifted.

• Experience and understanding required working with several different software / eLearning / LMS platforms & learning vehicles. • Workday, Instructional Design, and Articulate Storyline 360 experience preferred.

• Expertise with Google Suite preferred (Mail, Calendar, Sheets, Documents, Presentation, etc.).

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.