Workday Finance Senior Support Analyst

Company: Gerber Collision & Glass

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

The role will be hybrid with 1-2 days per week in Elmhurst or Winnipeg.

  • As a Finance Business Systems Analyst on the Information Technology team, you will be responsible for aligning technology used by the Finance team to overall business strategy and goals. 

  • You will support the Workday Finance platform and create, modify and troubleshoot configuration, business processes, reports and security. 

  • Your role is to work with Finance business partners to determine where improvements can be made, and help develop systems and processes that benefit those business improvement goals. 

  • The Finance Business Systems Analyst will serve as the technical subject-matter expert that can communicate effectively to cross-functional teams of internal business partners in order to effectively deliver technology initiatives. 

Core responsibilities include: 


Gathering and translating business requirements into functional and technical design documents, writing reports, supporting issue resolution, and designing and implementing configuration changes in test and production environments. 

Each day will be unique, requiring an ability to prioritize, multitask, think strategically, take initiative, and employ a diverse set of skills. Above all, you’ll have a direct hand in delivering tools that enable your Finance business partners to be most successful in driving the organization forward and meeting their day-to-day goals. 


Who You Are 


• A Team Player. You thrive within a small, collaborative team that shares the knowledge and assists one another at a moment’s notice. You want your team to succeed and enthusiastically share success with your peers.

 • Resourceful. When issues arise, you know where to go to find the answer. You have a natural curiosity for how technology works and you like to solve problems using your available means. 


• Knowledgeable. In addition to Workday technical knowledge, your background includes a combination of business and information technology, which you’ve built through both educational and professional experiences. You have a broad-based familiarity with Finance functions, which would help you to more seamlessly jump into this role. You’re comfortable with information gathering, data collection, and data analysis, in addition to problem solving with a customer focus in mind. This makes you adept at asking important questions others may not have thought of when considering making a system or business process change. 


• A Business Liaison. When it comes to integrating business processes with systems you enjoy being the conduit with your business partners to lead the project execution and train affected users. You work closely with business partners to gather needs systematically, review viable solutions, test new functionality along the way, implement solutions, and track post-implementation results. 


• A Strong Communicator. Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels and various teams within the organization and be understood. In addition, you’re skilled in compiling and delivering presentations that help to coordinate efforts between business partners and IT. 


• Organized, Efficient, and Accountable. You multitask well, re-prioritize accordingly, and meet deadlines consistently. You have a keen eye for detail and pride yourself on delivering quality work. Above all, you are flexible and able to juggle the needs of changing priorities of the business. In other words, you handle pressure well and do so with confidence and a positive attitude! 


• Trustworthy and Discerning. The ability to work with confidential information, while using discretion, is crucial to this position. 

What You’ll Do 

• Analyze and document business requirements for projects and software customizations or configurations, and make these changes in the system. 


• Analyze and compare datasets or system data, looking for trends, issues, solutions, or areas for improvement. 


• Implement and manage standard testing procedures for application release updates, which includes creating, reviewing, executing, and tracking test plans and results. You will also be responsible for validating testing procedures to ensure they meet both business and technical requirements. 

• Review and present software upgrades to Finance business partners. Once new or enhanced functionality has been released, you will review release notes, communicate release changes to business partners, analyze and test new features, and help guide your business partners on utilizing new functionality. 


• Participate in project management activities , coordinating efforts between internal business partners and IT; this may also include clear communication of status updates, timing of deliverables, budget adherence, etc. to leaders, team members, stakeholders, etc. 


• Provide assistance to peers, developers, and IT support team by reviewing issues reported from end users, determining and reconciling discrepancies, solving for root cause of errors, and helping to establish procedures to correct them. 

• Prepare ad-hoc analysis and reports as needed.

• Perform other duties and participate in special projects , as needed. 

Requirements & Experience 


• Bachelor's degree preferred, with an emphasis in business or information technology preferred. 

• Accounting education or designation is an asset.

• 5+ years relevant business analysis and/or project management work experience required. 

• Experience with Workday Financials is a must.

• Experience implementing or supporting midsize to enterprise level ERP systems.

• Project management experience is a plus! 

• Team player that demonstrates flexibility and the ability to integrate and work well with others. 

• Proven strong work ethic, ability to make decisions, and adaptable to changing priorities in a fast-paced environment, without sacrificing quality of work product. 

• Detail oriented and well-organized, with an exceptional ability to multitask.

• Strong communication and presentation skills – able to speak and write in a clear and articulate manner. 

• Must be familiar with documenting test cases and experienced in software quality assurance and technology testing practices. 

• Motivated to succeed with capacity to assume increasing responsibility.


Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.