Infrastructure Program Manager

The Infrastructure Program Manager is a strategic Senior Program Manager who leads and oversee complex IT programs involving Infrastructure, Applications, and Security in Elmhurst, IL. As a Program Manager, you will be responsible for managing and coordinating multiple related projects, ensuring alignment with organizational goals and objectives. You will collaborate with cross-functional teams, stakeholders, and executive leadership to deliver integrated and impactful IT solutions, with a focus on managing programs with budgets ranging from $500,000 to $30 million.

Program Leadership:

• Provide strategic leadership for the planning, execution, and successful delivery of complex IT programs encompassing Infrastructure, Applications, and Security.
• Align program objectives with the overall business strategy and organizational goals.

Stakeholder Management:

• Engage with and manage relationships with key stakeholders, including executive leadership, to ensure program alignment with business priorities.
• Communicate program status, risks, and resolutions to stakeholders in a clear and effective manner.

Resource Management:

• Lead and allocate resources effectively across multiple projects to optimize program outcomes, considering the diverse requirements of Infrastructure, Applications, and Security initiatives.
• Collaborate with department heads to ensure the availability of necessary resources.

Risk Management and Mitigation:

• Identify potential risks at the program level and develop comprehensive mitigation plans, taking into account the unique challenges of Infrastructure, Applications, and Security projects.
• Proactively address issues and obstacles to minimize disruptions across the program.

Quality Assurance:

• Implement and oversee quality assurance processes to ensure program deliverables meet or exceed established standards across Infrastructure, Applications, and Security domains.
• Conduct thorough testing and validation of program outcomes.

Budget Oversight:

• Manage program budgets ranging from $500,000 to $30 million, tracking expenses, and ensuring adherence to financial constraints.
• Provide accurate and timely financial reports to executive leadership.

Change Management:

• Lead change management initiatives at the program level, ensuring the organization is prepared for and adopts changes resulting from Infrastructure, Applications, and Security implementations.
• Foster a culture of adaptability and continuous improvement.

Documentation and Reporting:

• Create and maintain comprehensive program documentation, including program charters, requirements, and documentation of key decisions.
• Provide regular, insightful reports to executive leadership on program status and key performance indicators.

Education and/or Experience Required

Experience Requirements:

• Minimum of 12 years of experience in senior program management roles, with a focus on Infrastructure, Applications, and Security programs.
• Proven track record of successfully managing and delivering large, complex IT programs with budgets ranging from $500,000 to $30 million.
• Experience in strategic program planning and alignment with organizational goals.
• Demonstrated leadership in managing cross-functional project teams within a program.
• Strong experience in budget management and financial reporting for programs.
• Expertise in risk management and proactive issue resolution at the program level.
• Track record of successful stakeholder management, including executive leadership.
• Familiarity with various project and program management methodologies, including Agile and Waterfall.

Qualifications:

• Bachelor's degree in IT Management, Project Management, Business Administration, or a related field.
• Program Management Professional (PgMP) or Project Management Professional (PMP) certification is highly desirable.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Demonstrated ability to manage multiple projects within a program simultaneously.

Tools Requirements:

• Proficiency in program and project management software such as Microsoft Project, Jira, or similar tools.
• Experience with collaboration and communication tools like Gchat, Slack, Microsoft Teams, or others.
• Familiarity with version control systems (e.g., Git) and issue tracking systems.
• Knowledge of enterprise resource planning (ERP) tools for financial tracking and reporting.
• Competency in productivity tools like Microsoft Office Suite or Google Workspace.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.